Privacy Policy
Your privacy is important to us. This policy explains how Clientseed collects, uses, and protects your information.
1. Introduction
Welcome to Clientseed ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our automated review collection services.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Register for our automated review collection services
- Contact us through our website or customer support
- Subscribe to our newsletter or marketing communications
- Participate in surveys or feedback collection
- Provide customer data for our review collection services
This information may include:
- Name and contact information (email, phone number, address)
- Business information (company name, industry, website)
- Customer contact details you provide for review collection
- Payment and billing information
- Communication preferences
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and location data
- Browser type and version
- Operating system
- Referring website
- Pages viewed and time spent on our site
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Service Delivery: To provide our automated review collection services
- Customer Support: To respond to your inquiries and provide customer service
- Communication: To send you service updates, newsletters, and marketing materials
- Improvement: To analyze usage patterns and improve our services
- Legal Compliance: To comply with applicable laws and regulations
- Security: To protect against fraud, security breaches, and other harmful activities
- Business Operations: To process payments, maintain accounts, and conduct business
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, sale, or transfer of company assets
- Protection: To protect the rights, property, or safety of Clientseed, our users, or others
- Consent: When you have given explicit consent for sharing
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection practices
- Secure hosting and cloud storage solutions
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider in determining retention periods include:
- The nature of the services provided
- Legal and regulatory requirements
- The purposes for which the information was collected
- Our legitimate business interests
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your personal information
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please refer to our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: